FAQ

General Products & Services FAQs

1. What makes your Taoist products unique?

All of our products are crafted from premium materials, entirely handmade by skilled artisans, and each piece is personally blessed by an authentic Taoist master. This ensures that every bracelet, talisman, or spiritual accessory not only meets the highest standards of quality and authenticity, but is also infused with powerful energy and spiritual protection.

2. Are your products really handmade?

Yes. Every item at De Ji Xing is 100% handmade. Our artisans meticulously select, craft, and finish each piece, ensuring superior quality, individuality, and spiritual significance. You will find no mass production here—every piece is unique.

3. What does “blessed by a Taoist master” mean?

All our products undergo a sacred blessing ceremony led by an experienced Taoist master. This ritual involves recitation of ancient mantras, invocation of spiritual energy, and specific Taoist practices to infuse each item with positive Qi (energy), protection, and the intended metaphysical benefits (such as luck, harmony, or fortune).

4. How do I choose the right product for myself?

If you are unsure which item suits you best, you can:
· Explore our product categories, each designed for specific needs such as wealth, protection, love, or balance.
· Contact our support team for a —we will recommend the best products based on your goals, zodiac, or elemental needs.

5. Are the crystals and materials you use genuine?

Absolutely. We only use high-grade, natural crystals and materials, carefully sourced and ethically selected for their purity, energetic qualities, and visual beauty.

6. How do I care for and maintain my blessed items?
  • Wear and store with respect:
  • Occasionally place your bracelet or talisman under moonlight, or use incense to purify its energy.
  • or water for extended periods.
  • If you feel the energy has faded, you may request a remote re-blessing, or visit a Taoist temple for further empowerment.
7. Can I buy for someone else as a gift?

Yes! Our products make meaningful gifts for loved ones, friends, or colleagues—especially for birthdays, important milestones, or times of transition. We can include a personalized blessing card upon request.

8. Do you ship internationally? How long does delivery take?

We ship worldwide. Orders are usually processed within 2-4 business days after the blessing ceremony. Delivery times depend on your location:

  • 3–7 business days
  • 7–14 business days
  • 10–20 business days

    You will receive tracking information once your order is shipped.
9. Can I customize or personalize my item?

Absolutely. Many clients request personalized blessings, engraving, or even custom designs based on their BaZi (Eight Characters), zodiac sign, or specific wishes. Contact our team to discuss your custom order.

10. What if my product arrives damaged or does not fit?

Please contact us within 48 hours of receiving your package with photos of the issue. We will arrange for a replacement, repair, or refund as appropriate. Your satisfaction and trust are very important to us.

11. Do your products replace medical or professional advice?

No. Our items are spiritual and cultural tools for energy alignment, emotional balance, and personal growth. They are not substitutes for medical treatment or professional consultation.

12. How do I contact you for further questions or support?

You can reach us anytime via:

  • Email:support@dejixingshop.com

  • Or through our website contact form.

    Our support team is always here to help guide your spiritual journey.