About East Energy

East Energy creates jewelry and accessories inspired by Taoist symbolism and the Five Elements. We focus on design, craftsmanship, and cultural meaning. Our pieces are made for people who appreciate oriental aesthetics, enjoy mindful gifting, or wish to carry cultural symbols in everyday life.

What We Offer

• Collections: bracelets, pendants and small decor featuring Taoist motifs and natural gemstones.
• Personalized suggestions: optional Five Elements–style matching (provided as cultural insights for personal reference).
• Packaging: gift-ready box; custom sizing available on request.

How We Make

• Materials: natural stones and alloy/silver components. Product pages list sizes, finishes and care instructions.
• Quality: each item is inspected before packing; minor variations in color/texture are natural characteristics of gemstones.
• Fulfillment: orders are typically processed within 1–3 business days. See our Shipping Policy for shipping methods and time frames.

Our Values

• Respect for tradition & aesthetics — we share cultural stories behind each design.
• Transparency — clear policies, accurate product information, and reachable support.
• Customer experience — straightforward returns within the published window.

Important Notice

Our products and content are non-medical and non-therapeutic. Any feelings, experiences or perceived benefits are subjective and may vary by individual belief. We do not guarantee improvements to health, wealth, relationships, career or other outcomes.

Customer Service

Email: support@dejixingshop.com
Service hours: Monday to Saturday, 9:00 - 18:00 Beijing Time
Address: UNIT 135, 1/F., 143 WAI YIP STREET, KWUN TONG, Kowloon, Hong Kong SAR

Policies

Please review our Shipping Policy, Returns & Refund Policy, Privacy Policy and Terms of Service before purchasing. These pages explain delivery options, return windows, processing times, and data practices in clear detail.